> ## Documentation Index
> Fetch the complete documentation index at: https://help.clamly.app/llms.txt
> Use this file to discover all available pages before exploring further.

# Clamly service status: live uptime and health checks

> Check the real-time health of Clamly's Web App, API, and Database. See live uptime, active incidents, and steps to take if something goes wrong.

Clamly's status page gives you a real-time view of how the platform is performing. If something feels off (slow load times, failed requests, features not responding), the status page is the first place to check.

## Live status page

The status page monitors three core components of the Clamly platform:

* **Web App:** the main Clamly interface you use in your browser
* **API:** the backend services that power quizzes, flashcards, AI features, and more
* **Database:** the data layer that stores your notes, decks, groups, and account information

The page **auto-refreshes every 30 seconds**, so you always see an up-to-date picture without needing to reload manually.

<CardGroup cols={1}>
  <Card title="View live status" icon="signal" href="https://clamly.app/status">
    Check the real-time health of Clamly's Web App, API, and Database at **clamly.app/status**.
  </Card>
</CardGroup>

## What to do if something is down

1. **Check the status page first.** Visit [clamly.app/status](https://clamly.app/status) to see whether a known incident is already being investigated. If a component shows degraded performance or an outage, the team is likely already aware and working on a fix.

2. **Wait and retry.** Most incidents are resolved quickly. Refresh the page, clear your browser cache, or try again in a few minutes.

3. **Contact support if the issue persists.** If the status page shows everything is operational but you're still experiencing problems, reach out to the Clamly team at **[support@clamly.app](mailto:support@clamly.app)**. Include your account email, a description of the issue, and the approximate time it started.

<Note>
  Planned maintenance windows will be communicated in advance where possible. During maintenance, some features may be temporarily unavailable even if the status page does not show a full outage.
</Note>

## Need more help?

<CardGroup cols={2}>
  <Card title="FAQ" icon="help-circle" href="/help/faq">
    Find answers to common questions about Clamly.
  </Card>

  <Card title="Contact support" icon="lifebuoy" href="mailto:support@clamly.app">
    Email the Clamly team at [support@clamly.app](mailto:support@clamly.app).
  </Card>
</CardGroup>